Customers Satisfaction & Guard Welfare

Our 3Cs policy for customer satisfaction is Consistency……Consistency…… Consistency.
As an organization, we strive for transparency in our dealing with our customers and our employees. The founding philosophy of GSS is to provide personalized and consistent services to our customers and to treat our employees with families and respect.
We understand our customer’s needs, we pay attention, always communicate with customers, and make easy things forcustomers.

Code of Conduct

Security guard always carry their license, identification card, and authority to carry a firearm.
Security guard never use their post, weapon, or position for personal gains.
Security guards do not engage in unnecessary conversation during their time of duty.
Security guards refrain from reading during their time of duty.
Security guards never drink before their time of duty or during.
They know the location of the alarm and sound it the moment something goes wrong.
They immediately inform the police if something goes wrong.
Security guards never indulge in illegal activities or stick against their agencies.
They familiarize themselves with the private security agency law.
They should always strive to merit and gain the trust of their respective agencies.

Our guards feel that their voices are heard and that the company takes care of them. As a result we see a high level of motivation on the ground and our attrition is lowest in the industry.